Privacy Policy

Scope

This Privacy Policy applies to:

• visitors to our website

• donors (one-off and recurring)

• individuals who contact us via online forms

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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What Personal Information We Collect

We may collect the following types of personal information:

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Donation Information

When you make a donation, we may collect:

• name

• email address

• donation amount

• donation frequency (one-off or recurring)

⚠️ We do not collect or store payment card details.

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Payment information is handled securely by our third-party payment provider, Stripe.

 

Contact Form Information

When you submit a contact form, we may collect:

• name

• email address

• phone number (if provided)

• message content

 

Automatically Collected Information

When you visit our website, limited technical data may be collected automatically, such as:

• IP address

• browser type

• pages visited

This information is used only for basic website analytics and security purposes.

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How We Collect Personal Information

We collect personal information when you:

• make a donation through our website

• submit a contact or enquiry form

• interact with our website through normal browsing

We only collect personal information that is reasonably necessary for our activities.

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How We Use Personal Information

We use personal information to:

• process and acknowledge donations

• issue donation receipts automatically

• respond to enquiries and communications

• maintain internal records

• comply with legal and regulatory obligations

We do not use personal information for commercial marketing purposes.

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Disclosure of Personal Information

We may disclose personal information to:

• Stripe, for secure payment processing

• service providers who assist with website hosting or email delivery

• regulatory authorities where required by law

We do not sell, rent, or trade personal information to third parties.

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Third-Party Payment Processing (Stripe)

All donations are processed via Stripe, a third-party payment provider.

• Stripe handles all payment card data in accordance with its own privacy and security standards.

• Cancer Care Rehabilitation Foundation does not store or have access to your full payment details.

We encourage users to review Stripe’s privacy policy for further information.

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Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

These steps include:

• secure website hosting

• limited access to personal information

• reliance on reputable third-party service providers

However, no method of transmission over the internet is completely secure.

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Data Retention

We retain personal information only for as long as necessary to:

• fulfil the purposes outlined in this policy

• meet legal, accounting, or reporting requirements

When no longer required, information is securely deleted or anonymised.

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Access and Correction

You may request:

• access to personal information we hold about you

• correction of inaccurate or outdated information

Requests can be made using the contact details below. We may need to verify your identity before processing a request.

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Cookies

Our website may use basic cookies or similar technologies to:

• improve website functionality

• analyse site usage

You can adjust your browser settings to disable cookies if you prefer.

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Links to Other Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of any external sites they visit.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The most current version will always be published on our website with the updated date.

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Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Cancer Care Rehabilitation Foundation
📧 info@ccrf.org.au
🌐 www.ccrf.org.au